Privacy Policy

Bindni Jewels ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard the information of visitors and customers of https://www.bindnijewels.com (the "Site").

1. Information We Collect

• Account & Order data — name, email, phone, shipping address, order history.
• Payment metadata — payment method type and transaction ID. Card / UPI credentials are handled entirely by our PCI-DSS compliant gateway; we never store them.
• Google Sign-In profile — name, email, profile picture (only if you sign in via Google).
• Device & usage — IP, browser, pages viewed, referrer (via cookies/analytics).
• Support & marketing — messages you send via contact form / chat / WhatsApp; newsletter email.

2. How We Use Your Information

• Fulfil and deliver your orders, provide order updates and customer support.
• Personalise your experience, remember your cart & wishlist.
• Send order confirmations and, if you opt in, marketing emails and offers.
• Detect fraud and enforce our Terms of Service.
• Comply with legal obligations under Indian law.

3. Cookies & Analytics

We use essential cookies (session, cart) and may use anonymised analytics cookies to improve the Site. You can control cookies via your browser settings.

4. Sharing With Third Parties

• Logistics partners for delivery.
• Payment gateway (Stripe / Razorpay) for processing.
• Email / SMS / WhatsApp service providers for notifications.
• Legal authorities when required by valid legal process.

We do NOT sell your personal information to third parties.

5. Data Retention

We retain account and order data for as long as your account is active or as needed to provide services and comply with tax/legal obligations (typically 7 years for invoice records under Indian law).

6. Your Rights

• Access, correct or delete your personal information.
• Opt out of marketing at any time (unsubscribe link in every email).
• Withdraw consent where processing is based on consent.

Email care@bindnijewels.com to exercise these rights. We respond within 30 days.

7. Data Security

All data is transmitted over HTTPS (TLS 1.2+). Passwords aren't stored (we use Google Sign-In). Sessions are httpOnly + Secure cookies with a 7-day expiry.

8. Children

The Site is intended for users aged 18 and above. We do not knowingly collect data from children under 18.

9. Changes to this Policy

We may update this Policy from time to time. The "Last updated" date reflects the most recent revision. Material changes will be highlighted on the Site.

10. Contact Us

Bindni Jewels · 10 B, Pushp Vihar Colony Extension, Indore, Madhya Pradesh 452010, India · care@bindnijewels.com · +91 79877 80925.